Terms of Service - LastWish

1. Acceptance of Terms

By accessing and using LastWish ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

LastWish is a digital legacy management platform that allows users to create, manage, and securely store their last wishes, wills, and important documents. Our Service includes:

Digital will creation and management
Document vault storage
Beneficiary management
Post-death message delivery
Asset distribution planning

3. User Accounts

Registration: You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.

Eligibility: You must be at least 18 years old and have the legal capacity to enter into these Terms.

4. Subscription and Payment

Subscription Plans: We offer various subscription plans with different features and storage limits. Details are available on our pricing page.

Billing: Subscription fees are billed in advance on a monthly or annual basis. Payments are processed through Razorpay, our secure payment gateway.

Cancellation: You may cancel your subscription at any time. No refunds will be provided for partial subscription periods.

5. User Content and Data

Ownership: You retain ownership of all content you upload to our Service. We do not claim ownership of your documents, wills, or personal information.

License: By uploading content, you grant us a limited license to store, process, and display your content solely for the purpose of providing our Service.

Data Backup: While we implement robust backup systems, we recommend you maintain your own copies of important documents. We are not responsible for data loss due to circumstances beyond our reasonable control.

6. Security and Privacy

Encryption: We use industry-standard encryption to protect your data both in transit and at rest. However, no method of transmission over the Internet is 100% secure.

Access Controls: We implement strict access controls and audit logging to protect your sensitive information.

Death Verification: We require proper death verification documentation before releasing any information to beneficiaries or executing post-death instructions.

7. Legal Disclaimers

Not Legal Advice: LastWish is a technology platform and does not provide legal advice. We recommend consulting with a qualified attorney for legal matters related to wills and estates.

Document Validity: While we strive to provide templates and tools that comply with legal requirements, we cannot guarantee that documents created through our Service will be legally valid in all jurisdictions.

Jurisdictional Variations: Laws regarding wills and estates vary by jurisdiction. It is your responsibility to ensure compliance with local laws.

8. Prohibited Uses

You agree not to use our Service for:

Storing illegal content or engaging in illegal activities
Impersonating others or providing false information
Attempting to gain unauthorized access to our systems
Interfering with the proper functioning of our Service
Using automated systems or bots without permission

9. Termination

We may suspend or terminate your account if you violate these Terms or engage in activities that harm our Service or other users. Upon termination, your access to the Service will be immediately discontinued.

10. Limitation of Liability

To the maximum extent permitted by law, LastWish and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless LastWish, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes via email or through our Service. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@lastwish.in
Address: LastWish Legal Department, Bangalore, Karnataka, India
Phone: +91-80-XXXX-XXXX